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The Five Sales Sins to Avoid

Posted by David M. Fellman on 1/22/20 1:00 PM

Think about the last salesperson who called on you. Whether it was a phone call or face-to-face interaction, there's one important question to ask. Did that sales person talk:

  1. Not enough
  2. Just the right amount
  3. Too much
  4. Way too much!

Now think back on your own last conversation with a prospect or customer.

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Topics: Printing Industry, Sales, Customer Service, Business Operations

Leadership that Achieves the 20/20 Vision

Posted by Ryan T. Sauers on 12/16/19 1:15 PM

Vision, mission, purpose and leadership are words we constantly hear in business today. Vision is the plan for what the future of our organizations will look like, while mission refers to our daily activities to achieve these long-term goals. Our purpose is why our companies ultimately do what they do. For our companies to be successful, it’s important
to understand what a vision is, and how strong leadership helps us accomplish it.

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Topics: Printing Industry, Leadership and Culture, Business Operations

What's Behind the Print Industry's Consolidations

Posted by Mark R. Hahn on 12/9/19 11:15 AM

What trends are driving printing industry consolidation? Besides the positive U.S. economy, some trends stand out as indicative of underlying shifts in the printing industry which transcend the moment.

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Topics: Commercial Printing, Printing Industry, Research and Reporting, Business Operations, Graphics Production

An Engaging Conversation

Posted by Christina Rosado on 11/6/19 7:15 AM

The first day of the inaugural PRINTING United trade show kicked off with a bang, with the excitement continuing into the Opening Night Party at Gilley’s Dallas. But the conversations were only getting started, with two more days for attendees to explore the event’s show floor, education and special events. This was especially the case for the apparel decorators community, who came together to connect with their peers at the Apparel Decorators Luncheon on Thursday, October 24. For some, it was a time to network within their industry and put faces to names, while for others, it was all about learning.

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Topics: Printing Industry, Printing United, Apparel Decorators, Employee Engagement, Employee Management, Business Operations

Strengthening Graphics Businesses

Posted by Dan Marx on 11/4/19 10:00 AM

I’ve been in a decompression phase this past week — mentally unpacking everything I saw and experienced during PRINTING United in Dallas. It was a phenomenal event, loaded with exhibitors busy in their booths, and energy running high. It also presented a new model for viewing (and describing) the printing industry as it is today and in the near term. Profitability and opportunity loom large, as well as efficiency and effective action on all levels.

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Topics: Printing Industry, Printing United, Business Operations, Graphics Production